You are brave to deal with people that seem to be consumed by frustrations but your preference is to be successful in finding the thing that will satisfy the complainer. You statistically come out ahead when it comes to wins regarding a satisfied customer. When you are privy to a new job identity you might decide more income is better. You will have the opportunity to improve, advance and grow. This afternoon there may be a doll exhibit or some special fun activity you will want to treat yourself to–take pictures. You fill your time away from work in wise and positive ways. You may find that some of your nature pictures placed around your little work space will bring many smiles to your heart while you talk to the complainant.